Shipping policy

Last updated: April 12, 2026

Thank you for visiting and shopping at PogoBox. We are committed to delivering your orders safely and efficiently.

DOMESTIC SHIPPING UNITED STATES

Shipping Cost
We offer free shipping on all orders within the United States.

Processing Time
All orders are processed within 1 to 3 business days. Orders are not shipped on weekends or holidays.

Estimated Delivery Time
Standard shipping typically takes 5 to 8 business days after the order has been processed.

INTERNATIONAL SHIPPING

Destinations
We offer worldwide international shipping.

Shipping Cost
International shipping is available at a flat rate of 10 dollars.

Estimated Delivery Time
International shipments typically arrive within 6 to 12 business days depending on your location and customs processing.

CUSTOMS DUTIES AND TAXES

PogoBox is not responsible for any customs duties, taxes, or additional fees applied to your order. All such charges are the responsibility of the customer.

SHIPMENT CONFIRMATION AND TRACKING

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information is usually available within 24 hours after dispatch.

DELAYS

Shipping times are estimates and may vary due to carrier delays, weather conditions, or customs processing. PogoBox is not responsible for delays outside of our control.

INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information. PogoBox is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

DAMAGES AND ISSUES

If your order arrives damaged, please contact us as soon as possible at info@PogoBox.org
 with photos of the packaging and product so we can assist you with a resolution.

CONTACT INFORMATION
PogoBox
303 Memorial City Way, Houston, TX 77024
Email:info@PogoBox.org
Phone:(713)464-8640